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Coffee Gear Here

About Avigator

From classic drip coffee machine to all in one coffee machines, avigator commit to meet demand of coffee lovers.

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  • 1-year warranty & care
  • 30-day return & refund 
  • Free shipping on orders over $40
  • Authenticity guarantee 
  • "Nice simple coffee maker I can bring to work and make a cup when I need coffee. Everything works well so far, although sometimes while sputtering at the end of a brew the wet coffee grounds can splash up to the lid of the brewing area and the instructions made me worry it might clog the piping if grounds ever got pulled into the water tank. No issues so far though after weeks of usage, and it does make a nice hot cup of coffee each time. Easy to use and lightweight.."
    testimonial author avatar
    M. S.
    United States
  • "My kitchen is quite small, so I needed a coffee machine that would fit perfectly under my cabinet — and this one does! The height is just right, and it’s incredibly easy to use. It brews coffee within seconds and has all the features I need to make a great cup. I especially love the touchscreen design. Great!"
    testimonial author avatar
    LZ
    United States
  • "I would say this machine is definitely worth it.The design is beautiful, and the grinder works perfectly. It was easy to adjust using a scale as a reference.Brewing coffee can be a bit challenging. You can set the water temperature, but I’m not fully confident that the displayed temperature is accurate—it seems a bit lower than expected."
    testimonial author avatar
    Bianca Sousa
    United States

Frequently Asked Questions

Browse our FAQs to find quick solutions to common questions about coffee, equipment, delivery, returns, and more.

Contact Us

How do I contact customer support if I have a question about my order?

Our friendly support team is always happy to help. You can reach us via email support@eco-avigator.com, live chat on our website — and we’ll get back to you as quickly as possible.

How long does delivery usually take?

Once your order is placed, we will arrange shipment within 1–2 business days, and delivery is expected within 3–6 business days. If your order has not arrived within 7 business days, we encourage you to contact us so we can assist with tracking or reshipment.

What if my product arrives damaged or doesn’t work?

No worries. Contact Avigator's customer service at support@eco-avigator.com and provide your order number. Please provide us with the details of your inquiry, and we will do our utmost to address your concerns.

Can I return or exchange an item?

Yes. Avigator offers a hassle-free return policy within 30 days of purchase. You can return any unopened packaging item for a refund within this period. After 30 days, returns will only be considered for items with quality issues. *Note: For returns due to personal reasons (i.e., not due to product quality issues), a return label is not required. Please contact customer service by email at support@eco-avigator.com to obtain the return address. The return shipping costs will be borne by the customer.

Do you offer free shipping?

Absolutely! We offer Free Standard Shipping on orders of $40 USD or more to the 48 contiguous U.S. states and Washington D.C. Expedited Shipping is available at an additional charge, calculated at checkout based on your location. Remote Areas (Alaska, Hawaii, Guam, Puerto Rico, U.S. Virgin Islands):
Shipping is not discontinued, but may incur higher fees and longer transit times.
Please contact us directly at support@eco-avigator.com to arrange delivery.